If you’ve got questions, I’ve got answers! If you can’t find the answer here you can contact me directly.
My Direct Contact Info:
Wendy La Croix
[email protected]
909.247.0608
All inquiries are typically answered within 24 hours.
SHIPPING POLICY
What are your Shipping Policies for US and International?
Standard shipping is 2-5 business days in transit within the continental United States; International orders may take an additional 14-21 business days.
Haute Mess Art Journals are custom made to order and require a 1-2 week lead time.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or back-ordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 5 days of placing your order.
We are able to ship to over 90 different countries. We will notify you with an additional shipping invoice if the amount charged in your cart is not enough to cover the actual shipping. If you require amount of shipping in advance of placing your order please contact us at: [email protected] for an estimate.
To get a quote for shipments to international locations, Alaska, Hawaii, U.S. territories, or any other shipping inquiries please contact us: [email protected]. List your address and the items you are interested in purchasing and we will get back to you within 2-3 business days with shipping information.
**For international orders: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. Bad Girls Couture does not collect this at checkout.**
PRODUCT INFO
How are your products eco-friendly?
Our Haute Mess Acrylic Paints are created with ZERO VOC’s.
VOC’s can build up in your home and are extremely hazardous. The EPA explains VOCs, and the dangers they pose to our health.
According to the EPA, VOCs cause eye, nose and throat irritation, frequent headaches, nausea, and can also damage the liver, kidney and central nervous system.
The EPA describes VOCs as chemicals that evaporate at room temperature which are emitted by a wide array of products used in homes, including paints. VOCs are not only emitted while using a product, but also while being stored.
We are proud of our paint being eco-friendly!
Our journals are created using 100% Cotton Canvas and all the inner pockets are made from vintage fabrics. We love recycling Vintage Fabrics that would otherwise be destined for the landfills.
Where are your products made?
We are proud that are Haute Mess paints, mediums, and journals are made in the USA, by artisans here in our Southern California warehouse.
Whenever possible we source additional products from other small companies here in the USA. For instance, the inner pages for our Art Journals are sourced from a small paper company in New York and our grommets are from another small company in New Jersey. We believe in the support of small business!
I see you sell Vintage and Antique items. Are they real or reproductions?
We are proud that all our Vintage and Antique items are 100% Authentic! We scour the world for beautifully unique items. This comes from a love of adding gorgeous vintage items to art journaling. To us, that is what embodies Mixed Media…adding anything you want to your artwork!
Vintage means 50 years or older.
Antique means 100 years or older.
How do I use the Haute Mess Acrylic Paints?
Before you open the jar, please shake well. There may be a “skin” over the paint. This is harmless and in no way is an indicator of the quality or age of the paint. Just peel it off and use the paint as normal. You may mix the paint with as much water as you need or you can use it straight out of the jar. Our paints are very high quality and extremely rich in pigment. Clean up with soap and water.
For examples of how to use our paints and free projects to create please visit our blog…www.BadGirlsCouture.com/blog or our Tutorial Page.
How do I use the Haute Mess Watercolor Paints?
You may use any brushes you already have or the included waterbrush. Twist the top off of the brush and fill with water. Squeeze a little water into the pan of watercolor and swirl the brush into it. For a more transparent paint use more water. There is also an included palette so you can add your watercolor onto it.
One of the things I love about watercolor is that you can leave your palette for hours or days. This comes in handy especially if you have custom mixed some colors. To refresh it, just add a little water.
How do I use the Haute Mess Art Journal?
Your Haute Mess Art Journal comes loaded with 100 lb. cardstock pages and ready to use. You can add an array of different custom pages HERE.
Our journals are built to last a lifetime with a 100% cotton canvas hardcover.
Due to the superiority of our paper you can use any amounts of paints, mediums and ephemera without any bleed through.
Our unique binding system allows unlimited space between your finished art pages.
I see an option for the Haute Mess Art Journal to add BEAD CHAIN to my ribbon binding. What is that?
All our Haute Mess Art Journals are bound with a special ribbon that ties in bows to the outside of the spine. This is our proprietary system that allows you to loosen or tighten to accommodate the thickness of your art creations. Your journal also comes with a threader for adding more pages.
The bead chain not only gives the journal a fancy “jewelry” feel, but it also allows you access to remove or add pages at any place on the inside of the journal. Bead Chain is available in Antique Silver and Antique Bronze.